How is my information protected from hackers/fraudsters?
By becoming our customer, you are dealing with a reputable company with a long history of satisfied customers. However, successful companies such as ours are often targeted by hackers and phishes in order to steal your account, personal and/or payment information. We ask that you take certain precautions to protect yourself from fraud:
1) If you are asked to send payment to any other address, this is not us! Ensure that, when you think you are purchasing on our web site, that the URL in your address bar reads “www.BuyFFXIVGils.com”.
2) You can ensure you are dealing with our staff ingame by e-mailing us or otherwise contacting us with a security phrase. Our staff will repeat this to you ingame to verify you are dealing with us.
3) If you need to verify the validity of a buyffxivgils.com staff member, please contact our Live Help and they will confirm their validity for you.