As every Final Fantasy XIV player knows, FFXIV gils in the virtual world does not share the predicament of those in the real life. One is unable to receive ersatz, counterfeit nor defective merchandise in the virtual world. Therefore, we do not accept return merchandise.
If you have placed a purchase on an incorrect realm (server) or faction in Final Fantasy XIV, please contact our Live Chat Support immediately. Provided that you are not our first time customer and we have yet processed the order due to various reasons, such as out of stock, we might switch your purchase to the correct one at the discretion of the Live Chat Support agent on duty.
Friendly Notice:
Before you buying ffxiv gils, you should make sure that you have chosen the right server or faction and even the right amount of world of warcraft gold to ensure the smooth and successful trade between us.